Terms and Conditions — Star IPTV

1. Definitions

"Service" refers to the Star IPTV streaming subscription, including access to live TV channels, Video-on-Demand (VOD), Electronic Programme Guide (EPG), and catch-up features. "You" and "Customer" mean the individual purchasing or using the Service. "We", "us", "our" mean Star IPTV. "Content" means all channels, movies, series, and programme data available through the Service.

2. Service Description

Star IPTV delivers access to 39,000+ live channels, 230,000+ movies and series, and full EPG data over the internet. The Service requires a stable connection (minimum 10 Mbps for HD, 25 Mbps for 4K). We do not supply internet, hardware, or VPN services. Channel availability may vary due to broadcaster licensing and regional rights; we maintain backup streams for major channels to reduce interruptions.

3. Account & Eligibility

• You must be 18 years or older to subscribe.
• You are responsible for keeping your login credentials (M3U URL, Xtream Codes, MAC address, username, password) private and secure.
• One subscription covers the number of simultaneous connections stated in your chosen plan (1, 2, 3, 4, or 5 devices).
• Sharing credentials beyond your purchased limit is strictly forbidden and will lead to immediate suspension or termination without refund.
• You are accountable for all activity carried out under your account.
• We may verify your identity and location to prevent fraud and comply with regional licensing rules.

4. Subscriptions & Payments

• All plans are prepaid for the selected period: 1, 3, 6, or 12 months.
• Prices are shown in USD ($) and include applicable taxes unless stated otherwise.
• Payments are processed securely via Stripe. We never store your card details on our servers.
• Subscriptions do not auto-renew. Your service ends at the close of the purchased period. We send reminder notifications 7 days and 1 day before expiry.
• We offer a free 24-hour trial with no payment required. No credit card is needed for the trial.
• Reseller credits are available for partners and are governed by separate terms.

5. Acceptable Use Policy

You agree not to:

• Resell, restream, or rebroadcast the Service or any content obtained through it.
• Use VPNs or proxy services to abuse server locations, bypass geographic limits, or exceed connection limits.
• Share your account publicly, on forums, or with anyone outside your household beyond your purchased limit.
• Attempt to hack, reverse-engineer, or overload our servers, infrastructure, or software.
• Use the Service for unlawful purposes or in any way that could damage, disable, or impair the Service.
• Record, download, or archive content for redistribution or commercial use.

6. Service Availability & Uptime

We target 99.9% server uptime across our multiple server locations. We are not responsible for downtime caused by:

• Your Internet Service Provider (ISP) or network issues
• Your device, hardware, or local network configuration
• Third-party broadcasters or content providers
• Government restrictions or regulatory changes
• Extreme weather or natural disasters affecting infrastructure

We provide 24/7 technical support via WhatsApp and email to resolve any issues you encounter. Our Anti-Freeze technology and redundant server infrastructure ensure a smooth viewing experience with minimal buffering.

7. Refunds & Cancellations

Due to the instant digital nature of our IPTV service, all sales are final once your account has been activated and credentials delivered via email or WhatsApp.

We offer a free 24-hour trial so you can test compatibility with your devices and internet connection before purchasing. This trial is your opportunity to evaluate the Service risk-free with full access to our 39,000+ channels and 230,000+ movies.

Refunds are issued only in the following cases:

• Our servers are completely unavailable for more than 48 consecutive hours and we cannot provide an alternative solution.
• You were charged twice for the same order or subscription.

See our full Refund Policy for complete details.

8. Intellectual Property

All website content, logos, brand assets, and software belong exclusively to Star IPTV. The "Star IPTV" name, logo, and associated trademarks are our intellectual property. Channel content accessible through our Service is provided via licensed content aggregators and remains the property of the respective broadcasters and rights holders.

You are granted a personal, non-commercial, non-transferable licence to access and view the content through our Service for your own entertainment only. Any commercial use, redistribution, or public exhibition of the content is strictly prohibited.

9. Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not own the broadcasted channels. We are an IPTV access provider only and do not guarantee the availability of any specific channel, programme, or content at any time. Channel lineups are subject to change based on broadcaster agreements.

You are solely responsible for ensuring that your use of IPTV services is legal in your country or jurisdiction. It is your responsibility to verify the legality of IPTV streaming in your location before subscribing. Laws vary by country, and we recommend researching local regulations.

10. Limitation of Liability

To the maximum extent permitted by law, Star IPTV, its owners, employees, and affiliates are not liable for any:

• Indirect, incidental, or consequential damages
• Loss of data, revenue, or profits
• Service interruptions caused by third-party factors
• Content changes or channel removals by broadcasters
• Device compatibility issues not identified during the free trial

Our total liability to you for any claim arising from your use of the Service is limited to the total amount you paid for your current subscription period.

11. Termination

We may suspend or terminate your account immediately, without prior notice, for:

• Breach of these Terms and Conditions
• Non-payment or payment disputes
• Abuse of our Service, staff, or support team
• Fraudulent activity or chargeback initiation
• Sharing login credentials beyond your purchased connection limit
• Excessive bandwidth usage that negatively impacts other subscribers

Upon termination, your access to the Service ceases immediately, and no refund will be issued for any remaining subscription time.

12. Changes to Terms

We may update these Terms and Conditions at any time. The most current version will always be available at star-iptv.store/terms-and-conditions/. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of the Service after changes constitutes your acceptance of the updated Terms. Significant changes will be communicated via email or WhatsApp.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of London, England. This does not affect your statutory rights as a consumer.

14. Contact Us